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Privacy Policy

Last updated: January 17, 2025

1. Introduction

At Uptimebolt, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Data Controller

Uptimebolt is the data controller and responsible for your personal data (collectively referred to as "Uptimebolt", "we", "us" or "our" in this privacy policy).

3. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: name, surname, username or similar identifier
  • Contact Data: email address and telephone numbers
  • Technical Data: IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website
  • Usage Data: information about how you use our website, products and services
  • Marketing and Communications Data: your preferences in receiving marketing from us and our third parties and your communication preferences

4. How We Collect Your Personal Data

We use different methods to collect data from and about you, including:

  • Direct interactions: you may give us your identity, contact and financial data by filling in forms or by corresponding with us by mail, phone, email or otherwise.
  • Automated technologies or interactions: as you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

6. Disclosure of Your Personal Data

We may share your personal data with the parties set out below for the purposes set out in this privacy policy:

  • Service providers who provide IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurers.
  • Tax, regulatory and other authorities.

7. International Transfers

We share your personal data within the Uptimebolt Group. This will involve transferring your data outside the European Economic Area (EEA).

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Legal Rights

Under the GDPR, you have the following rights in relation to your personal data:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights in relation to automated decision making and profiling

If you wish to exercise any of the rights set out above, please contact us using the details provided in the 'How to Contact Us' section below.

11. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. The new privacy policy will be posted on this page.

12. How to Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@uptimebolt.com
Address: Madrid, Spain

You have the right to make a complaint at any time to a data protection supervisory authority. However, we would appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us in the first instance.